Customer Testimonials for Auto Factory Automotive

Real Talk Real Deals! - Your Car Buying Story

Real Talk Real Deals - Your Car Buying Story

Read Our Recent Reviews

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Review Us

★

Try Hard

Dec 18, 2025

★

Christopher Griffin

Dec 18, 2025

“

Rob at auto factory was fantastic to work with I had no hope in buying a new vehicle but on the whim I went here and he worked his magic and I got a new truck with his help I have told everyone I know looking for a new vehicle to come here and have rob help you out 10/10 experience

★

nika vaks

Dec 12, 2025

“

Rob was amazing! He guided and assisted us through the process, making a car buying a very pleasant experience.

★

Bridget Wall

Dec 9, 2025

“

Rob was so helpful throughout this entire experience!! He answered all of my questions.

★

Laura Chipman

Dec 6, 2025

“

We bought a car at Auto Factory last year and had a great experience. Our sales rep was very helpful and not pushy at all with selling. We loved the car and had no issues while we had it. Unfortunately a few weeks ago I was in an accident where the car was totaled. We went back to Auto Factory again since we had such a good experience the first time and this time was no different. Rob & Brian were so helpful, honest, and knowledgable. We ended up with an amazing car for a great deal. We cannot recommend going to Auto Factory enough!

★

Maykon Jhony

Dec 5, 2025

“

(Translated by Google) This car dealership has excellent customer service. I was warmly welcomed by Robinson, who treated me with respect and courtesy. They are very good at providing what you expect when buying a great car. Thank you all very much. (Original) Esta loja de carros tem um ótimo atendimento,fui bem recebido pelo Robinson que me atendeu com todo respeito e cordialidade.São muito bons em te proporcionar awuilo que você espera na compra de um ótimo carro.Muito obrigado a todos.

★

Jen Hoyt

Dec 2, 2025

“

Rob was fantastic! The process was super easy. Very professional just an awesome experience overall!

★

Amanda Hoglund

Nov 21, 2025

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This was the easiest experience I've had buying a car. Rob was amazing, very friendly and kept in contact with me through the process.

★

Marcelo Rocha-Runge

Nov 20, 2025

★

Karen Newton

Nov 20, 2025

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Brian and Robert were great from start to finish. Professional, and extremely helpful throughout the whole process.

★

Yunior Calderon

Nov 14, 2025

“

Excellent service

★

David McCormack

Nov 12, 2025

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Great ownership, loved my experience.

★

Joe Dailey

Nov 11, 2025

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Bill and Brian were awesome and i wouldn’t hesitate to come back here for another purchase. The entire process was so simple and quick, it didn’t feel like being at a typical dealership.

★

Niamh Walsh

Nov 5, 2025

“

Nothing but great stuff to say about this place, and specifically Bill! He helped my parents help me find a great car in my price range and made my experience as a first time buyer, painless and easy! He got me a great deal and even better coverage and support for after the car is in my hands. Would highly recommend Auto Factory!

★

Harry B

Nov 3, 2025

“

Easy, low-stress, honest service. No typical sales BS. Bryan and Rob were professional and friendly. Very satisfied customer.

★

ASH

Nov 1, 2025

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Called from the Cape looking for a RAV4 they listed. I unfortunately didn’t catch it in time but would like to acknowledge how friendly, knowledgeable, and helpful Bill was. I’ll definitely call again if I see something else I like. 🚘

★

Cat Sheehan

Oct 30, 2025

“

Rob and Brian at auto factory were great in helping us purchase our Jeep grand Cherokee. Excellent customer service, fast response and straight forward sales. Will definitely be back to the auto factory future car purchases 😊

★

Gilver Mauricio

Oct 24, 2025

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(Translated by Google) Very satisfied with the treatment, very good price, very fast service, 100% recommended. (Original) Muy satisfecho con el trato muy buen precio servicio muy rápido 100% por 100% recomendado

★

Emily Edwards

Oct 24, 2025

“

10/10 recommend! The whole crew made the process of buying my jeep easy and not stressful! I was approved that same day and not even a week later i left there with a new to me vehicle. Definitely recommending this place to my friends and family! Brian and Rob were amazing to work with :)

★

Ryan Slattery

Oct 23, 2025

“

First-time buyer, 10/10 experience, highly recommend. Rob and Brian were great to work with! They were genuine and made the experience very easy. No BS at Auto Factory, they’re the real deal. Definitely coming back here in the future!

★

Paul Travers

Oct 18, 2025

“

Amazing! They will take care of you! Easy! Drove away with a great car for a great deal!

★

Jen Clark

Oct 16, 2025

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Brian is absolutely amazing! Very knowledgeable and thorough. He made shopping for 2 (2!) cars at the same time actually enjoyable. Bill was great too!

★

Ella Clark

Oct 16, 2025

“

brian is a baddie. thanks for your service 🫡

★

Emmy Clark

Oct 16, 2025

“

Brian was awesome sauce highly recommend

★

mj9977

Oct 14, 2025

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Brian helped me through the entire first car buying process. Love my truck!

★

Luiz Dp

Oct 11, 2025

“

Great experience buying my car with Rob! Rob made the whole process smooth and stress-free from start to finish. He was honest, patient, and really took the time to answer all my questions. No pressure, no games — just great service and a fair deal. I’m super happy with my new car and would definitely recommend Rob to anyone looking to buy a vehicle!

★

Samantha Moriarty

Oct 10, 2025

“

This was my first time ever buying a car, and the team at Auto Factory in Peabody made the entire process unbelievably easy and stress-free. Brian and Rob were genuine, honest, and sooo patient with all my questions. They made me feel comfortable and confident every step of the way — no pressure, no games, just real people who care about their customers. If you’re looking for a smooth, trustworthy car buying experience, this is the place to go. I work in the community and will be recommending them to everyone I know! THANK YOU SO MUCH Brian and Rob!!

★

Janet Lazard

Sep 30, 2025

“

Bill was great!!! It was an amazing experience working with him and the team!!!!

★

Thomas DuBois

Sep 26, 2025

“

Great place for a vehicle. The sales staff was excellent. Ask for Rob. I can't wait to get my truck next week

★

RJtheGamer11

Sep 19, 2025

“

Rob was great to work with . Very smooth process . I recommend coming to Auto Factory !

★★★★★

713 Testimonials

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The reviews displayed may or may not be a complete set. Reviews may be removed if they:

i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.

ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.

iii. Are not from a current customer.

iv. Contain material falsehoods.

v. Are deemed inappropriate.

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