Customer Testimonials for Auto Factory Automotive

Real Talk Real Deals! - Your Car Buying Story

Real Talk Real Deals - Your Car Buying Story

Read Our Recent Reviews

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Review Us

Auto Factory Automotive

978-854-6426 $$$

★

Gilver Mauricio

Oct 24, 2025

“

(Translated by Google) Very satisfied with the treatment, very good price, very fast service, 100% recommended. (Original) Muy satisfecho con el trato muy buen precio servicio muy rápido 100% por 100% recomendado

Auto Factory Automotive

978-854-6426 $$$

★

Emily Edwards

Oct 24, 2025

“

10/10 recommend! The whole crew made the process of buying my jeep easy and not stressful! I was approved that same day and not even a week later i left there with a new to me vehicle. Definitely recommending this place to my friends and family! Brian and Rob were amazing to work with :)

Auto Factory Automotive

978-854-6426 $$$

★

Ryan Slattery

Oct 23, 2025

“

First-time buyer, 10/10 experience, highly recommend. Rob and Brian were great to work with! They were genuine and made the experience very easy. No BS at Auto Factory, they’re the real deal. Definitely coming back here in the future!

Auto Factory Automotive

978-854-6426 $$$

★

Paul Travers

Oct 18, 2025

“

Amazing! They will take care of you! Easy! Drove away with a great car for a great deal!

Auto Factory Automotive

978-854-6426 $$$

★

Jen Clark

Oct 16, 2025

“

Brian is absolutely amazing! Very knowledgeable and thorough. He made shopping for 2 (2!) cars at the same time actually enjoyable. Bill was great too!

Auto Factory Automotive

978-854-6426 $$$

★

Ella Clark

Oct 16, 2025

“

brian is a baddie. thanks for your service 🫡

Auto Factory Automotive

978-854-6426 $$$

★

Emmy Clark

Oct 16, 2025

“

Brian was awesome sauce highly recommend

Auto Factory Automotive

978-854-6426 $$$

★

mj9977

Oct 14, 2025

“

Brian helped me through the entire first car buying process. Love my truck!

Auto Factory Automotive

978-854-6426 $$$

★

Luiz Dp

Oct 11, 2025

“

Great experience buying my car with Rob! Rob made the whole process smooth and stress-free from start to finish. He was honest, patient, and really took the time to answer all my questions. No pressure, no games — just great service and a fair deal. I’m super happy with my new car and would definitely recommend Rob to anyone looking to buy a vehicle!

Auto Factory Automotive

978-854-6426 $$$

★

Samantha Moriarty

Oct 10, 2025

“

This was my first time ever buying a car, and the team at Auto Factory in Peabody made the entire process unbelievably easy and stress-free. Brian and Rob were genuine, honest, and sooo patient with all my questions. They made me feel comfortable and confident every step of the way — no pressure, no games, just real people who care about their customers. If you’re looking for a smooth, trustworthy car buying experience, this is the place to go. I work in the community and will be recommending them to everyone I know! THANK YOU SO MUCH Brian and Rob!!

Auto Factory Automotive

978-854-6426 $$$

★

Janet Lazard

Sep 30, 2025

“

Bill was great!!! It was an amazing experience working with him and the team!!!!

Auto Factory Automotive

978-854-6426 $$$

★

Thomas DuBois

Sep 26, 2025

“

Great place for a vehicle. The sales staff was excellent. Ask for Rob. I can't wait to get my truck next week

Auto Factory Automotive

978-854-6426 $$$

★

RJtheGamer11

Sep 19, 2025

“

Rob was great to work with . Very smooth process . I recommend coming to Auto Factory !

Auto Factory Automotive

978-854-6426 $$$

★

Conor McCarthy

Sep 19, 2025

“

My experience at Auto Factor with Rob was a 10/10. A smooth and easy process !

Auto Factory Automotive

978-854-6426 $$$

★

Bartolome Santos

Sep 19, 2025

“

(Translated by Google) Thank God I was able to get my first car and receive great service from Rob at Autofactory, I highly recommend it! (Original) Gracias a Dios que pude lograr mi primer auto y x recibir un buen servicio de Rob en Autofactory , lo recomiendo mucho !

Auto Factory Automotive

978-854-6426 $$$

★

Christopher Sorensen

Sep 15, 2025

“

Bill was amazing through the whole experience of purchasing a truck. Very helpful, fair, and kind. I have nothing but great things to say about this place. Highly recommend!

Auto Factory Automotive

978-854-6426 $$$

★

HGM Electric

Sep 13, 2025

“

Rob was very honest, attentive, and extremely helpful. The whole process was quick and smooth, and I’m very satisfied with the service I received

Auto Factory Automotive

978-854-6426 $$$

★

Melissa Bonilla

Sep 8, 2025

“

Good experience great customer service

Auto Factory Automotive

978-854-6426 $$$

★

Oc J

Aug 28, 2025

“

Rob and Bryan were very helpful. Made the car buying process super easy.

Auto Factory Automotive

978-854-6426 $$$

★

yifei li

Aug 27, 2025

“

Rob and Brian did a great job! They are patient and kind. Good experience here

Auto Factory Automotive

978-854-6426 $$$

★

Emily Dzengelewski

Aug 22, 2025

“

Dave and the whole was absolutely amazing! We will definitely be coming back when it's time for our next car!

Auto Factory Automotive

978-854-6426 $$$

★

crystal r

Aug 22, 2025

“

Rob and Brian were excellent to work with. They made a the process of buying a truck very simple. I would recommend buying a vehicle from them at the Auto Factory. -Allen R

Auto Factory Automotive

978-854-6426 $$$

★

Graham Hovel

Aug 21, 2025

“

Rob was very kind and answered all our questions fully. He was up front about car history and prices and made the whole experience very easy! I would definitely buy from here again!!

Auto Factory Automotive

978-854-6426 $$$

★

Carlos Montejo

Aug 21, 2025

“

Nice work Rob - fast and efficient selling process!!

Auto Factory Automotive

978-854-6426 $$$

★

abbimaelle rene

Aug 20, 2025

“

I love the service. Bill was awesome

Auto Factory Automotive

978-854-6426 $$$

★

Ramon Orlando

Aug 16, 2025

Auto Factory Automotive

978-854-6426 $$$

★

Cam Smith

Aug 15, 2025

Auto Factory Automotive

978-854-6426 $$$

★

Genevieve Hernandez

Aug 13, 2025

“

Rob was extremely helpful and was very informative. A plus was his sense of humor! Very funny! Brian also helped us. Thank you Brian!! Thank you Rob!!! 🤩

Auto Factory Automotive

978-854-6426 $$$

★

Mario Oliveira

Aug 13, 2025

“

Rob was amazing! Very honest, professional, and patient, answering all my questions and making the whole process easy and transparent. I would definitely recommend Rob and this dealership to anyone looking for a vehicle.

Auto Factory Automotive

978-854-6426 $$$

★

Briiana Greenaway- Chery

Aug 13, 2025

“

Bill and Brian were amazing with helping me get my vehicle traded in and the purchase of my Nissan Rogue!

Auto Factory Automotive

978-854-6426 $$$

★★★★★

697 Testimonials

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The reviews displayed may or may not be a complete set. Reviews may be removed if they:

i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.

ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.

iii. Are not from a current customer.

iv. Contain material falsehoods.

v. Are deemed inappropriate.

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