Customer Testimonials for Auto Factory Automotive

Real Talk Real Deals! - Your Car Buying Story

Real Talk Real Deals - Your Car Buying Story

Real Talk Real Deals! - Your Car Buying Story

Our valued customers have recently shared their positive experience purchasing a vehicle from Auto Factory. They highlighted the professionalism and friendliness of our staff, the ease of the purchasing process, and the quality of the vehicle they received. Their satisfaction underscores our dedication to making car buying a stress-free and enjoyable experience for everyone.

Affordable Selection: We offer a wide range of used cars and used trucks at great prices, ensuring you find a vehicle that fits your budget.

Trusted Service: Our team is committed to providing honest and transparent service, guiding you through every step of the car buying process.

Local Expertise: As a locally owned dealership group, we understand the needs of residents of Peabody and beyond and we strive to meet them with excellence.

Ready to experience it for yourself? Visit us at: https://shopautofactory.com/store
Phone: (978) 854-6426
Website: shopautofactory.com

Search no more for "used cars near me"—you've found your local source for great vehicles and even better service.

Read Our Recent Reviews

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Review Us

★

Frank Lombardo

Oct 1, 2026

“

I dealt with Rob while going through the process and he couldn’t have made it any easier and less stressful. Bought many vehicles in my time and by far the best experience yet. Will definitely be coming back for my next purchase and recommending friends. Top notch all around. Auto Factory has this process mastered. Thank you again. 5 ⭐️

★

Tales Faúla

Oct 1, 2026

“

I bought a van and the salesman, Rob, provided excellent service. He answered all my questions and guided me throughout the entire purchase process whenever I needed it. The store has a lot of bureaucracy, which provides security in some aspects, but hinders in others. One suggestion would be to make the purchase process a little more flexible for customers.

★

Lucia Abate

Sep 30, 2026

“

Mike was extremely helpful and guided me through the whole process. I would extremely recommend!

★

Wayne Joseph

Sep 29, 2026

“

Rob was great. Very helpful and personable will recommend and shop again.

★

Carter Schilling

Sep 28, 2026

“

What an exceptionally run dealership. If you’re looking for a no B.S. smooth transaction from someone who understands the car business, Auto Factory is the place to go. The owner genuinely cares for his customers. Very fair prices.

★

Travis Maynard

Sep 25, 2026

“

Made my First vehicle purchase on my own. Was stressed at first but Mike helped ease the stress almost immediately making the process very smooth. Auto factory as a whole made sure I got a good rate given my situation and ensured that I was comfortable the whole time.

★

James Biller

Sep 19, 2026

“

Mike was great at helping me get into a new transition van for my lighting business. Highly recommend!

★

Arelis

Sep 16, 2026

“

Mike was so awesome. Easy, straight forward, no gimmicks, no hidden fees, nothing shady. Go see him now!

★

Odeon Pershqefa

Sep 16, 2026

“

I turned to Auto Factory to buy one of their pickup trucks and was immediately welcomed by Mr. Rob, who showed me the vehicle and treated me exceptionally well; it felt almost like we had known each other for years. He provided extraordinary, incredibly kind service and really helped me out, given that this was my first purchase. I want to thank Auto Factory for their assistance and support—especially Rob, who guided me through the entire process, kept me constantly updated, and was always ready to answer any questions or address any concerns without ever rushing me. I highly recommend them, as they stay by your side and remain available to help right up to the very end.

★

Vitor G

Sep 8, 2026

“

I bought my car here with Rob and he helped me a lot, from financing to delivering the truck with everything I wanted installed. A great salesman and a great person.

★

toni scearbo

Sep 7, 2026

“

very knowledgeable , patient !

★

Sothearth Seang

Sep 4, 2026

“

Auto Factory was great! Has a a lot of trucks to choose from. Rob was great and helped me with what I was looking for. Definitely go speak to him or stop by Auto Factory if anyone is looking for a truck!! Great place!!

★

Dan Collins

Sep 3, 2026

“

Rob was very helpful with everything the whole process was quick and stress free thanks

★

Ross Anderson

Sep 2, 2026

“

Mike made my car buying experience by far the least stressful and honestly enjoyable. Super nice guy through and through. Buying a vehicle can be stressful for some people, Mike made every step fully transparent and provided the best price available to my budget. 10/10 recommended at Auto Factory.

★

eric campbell

Aug 27, 2026

“

Had a great experience at auto factory. No pressure, walked me thru everything. Definitely ask for Mike. He was great

★

alex holbrook

Aug 21, 2026

“

Go see Mike at Auto Factory, he was incredibly nice and worked with me to get the car i wanted.

★

Liam Gardner

Aug 19, 2026

“

Excellent service and excellent experience. 10/10 recommend.

★

Kenia Delgado

Aug 14, 2026

“

Amazing salesman, very familiar ambient. Quick solutions and answers to all questions. Transparency with his work, get him a raise. Thanks for all your help, Mike

★

Joshua Goldstein

Aug 14, 2026

“

Great experience. Mike was very helpful and made the whole experience seamless!

★

Wagner Da Silva

Aug 6, 2026

“

I bought my car at Auto Factory with Rob, and I’m very satisfied with the service. Anytime I had an issue, him and the mechanic team took care of it. Great customer service, and I highly recommend buying from him!

★

Andrew Brown

Jul 30, 2026

“

Rob was fantastic, communication was stellar. Very straightforward and accommodating. 10/10 would purchase another vehicle here.

★

Damon Handy

Jul 26, 2026

“

The best place I’ve ever gone to buy a truck. Mike Walker was very easy to talk to and was very informative with all my questions. There was no pressure put on me and it was refreshing to come across a man that is just honest and capable in what he does. The entire process was so easy, before I knew it I was driving back to the Cape with the exact truck I wanted at the price I wanted and with a good warranty. Mike is a man you can trust and no matter the situation he will be there for you. Mike told me that the Auto Factory guys would give the truck a good look over and if anything had to be done it would be taken care of. I had my machanic look it over after I brought it home and he said everything was just fine. So go see Mike Walker at the Auto Factory in Peabody Ma it will be worth it.

★

Elba Suarez

Jul 24, 2026

“

(Translated by Google) Rob provided excellent service, very approachable, and answered our questions and problems clearly and quickly. Highly recommended 1000%. He's a dealership like few others, safe and reliable. From today on, I won't be looking for another dealership. Auto Factory is the best! 😀 (Original) Rob nos atendió excelente servicio muy accesible con el cliente resuelve tus preguntas y tus problemas de manera clara y rápida muy recomendable 1000% .. es un dealer como pocos seguro y confiable desde hoy ya no busco otro dealer …. Auto factory lo menos 😀

★

Clarissa Moll

Jul 23, 2026

“

Auto Factory made buying a new car the easiest automotive transaction I’ve made in years! Rob was attentive and listened to what we needed. He explained the process clearly and professionally, and he was ZERO PRESSURE friendly and helpful. Rob’s service sealed the deal for us — we wanted to buy from him, same day. Highly recommend Auto Factory and Rob specifically for your next car purchase.

★

Craig Lombard

Jul 18, 2026

“

Great place to buy a vehicle, No pressure sales, Rob made sure everything was perfect upon pick up! All new tires without asking, whole car inspected and ready to go!

★

Kenny Lamot

Jul 14, 2026

“

Had an amazing experience purchasing my new vehicle, with Marquis.. he was extremely knowledgeable and helpful in all aspects of the purchase. The whole team at Auto Factory, was absolutely amazing, I will definitely be back, and I will recommend to all my associates.

★

Wallacealves0202

Jul 14, 2026

“

(Translated by Google) I received excellent service from Rob at Auto Factory, I highly recommend them. (Original) Fui muito bem atendido pelo Rob na auto factory super recomendo

★

Mathew Hall

Jul 11, 2026

“

Was an amazing experience here, the sales man Rob was very respectful and did his best to keep everything simple for me! They helped me out making sure the vehicle was tuned up and tested before I brought the truck home, was a very good experience.

★

Lisa Fitzgerald

Jul 8, 2026

“

I bought a 2020 Kia Sportage. I worked with Marquis. An absolute wonderful experience. Marquis was friendly, easy - going and knowledgeable about every car I inquired about. (Despite mentioning it was his first day back) We sat in their office, which was clean and modern. Laid-back, pleasant atmosphere. Everyone who worked there truly seemed like they enjoyed their job. We discussed what I was looking for, and what my price range was. Then he showed me exactly what they had available. After I test drove the car, Marquis even encouraged me to take my time to be sure. Once I decided to buy, I can't imagine anyone else being so patient with my 1000 phones calls. I had trouble with my bank, then trouble with my insurance company, along with my own stress. Through all that, he remained calm and reassuring. If you're looking to have a positive experience buying a car, without the headache, or B.S. DEFINITELY go to Auto Factory and ask for Marquis. You will not regret it!!

★

Wedeline Innocent

Jun 25, 2026

“

Very nice friendly people, and provided me great service.

★★★★★

768 Testimonials

Disclosure

The reviews displayed may or may not be a complete set. Reviews may be removed if they:

i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.

ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.

iii. Are not from a current customer.

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